Shipping & Delivery

POLOLO children’s shoes are delivered free of shipping costs within Germany with DHL GoGreen, because all deliveries from an order value of 20 € are free of shipping costs within Germany!!!

Delivery within Germany:

Deliveries from 20 € are free of shipping costs within Germany.
Delivery takes place within 5 working days (Monday – Friday) after placing the order.
The prices stated on the product pages include the statutory VAT for Germany and other price components.
Climate neutral shipping with GoGreen

Delivery abroad:
Delivery to the following countries € 6.50
Switzerland, Belgium, Austria, Denmark, Netherlands, Liechtenstein, Luxembourg, France, Italy, Spain, Poland, Czech Republic, Sweden, Norway, Slovakia, Slovenia, Hungary, Great Britain, Ireland, Finland, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Portugal, Greece.

Currently no deliveries to other countries. Unfortunately, due to the Corona Epidemic, no deliveries to the USA and China at the moment, as transport is currently very limited.

Attention! We would like to point out that additional costs such as value-added tax, reimbursement of expenses as well as possible customs clearance costs for deliveries to non-EU countries are to be paid by the recipient.

10% DISCOUNT FOR TWIN PARENTS If you order two pairs of shoes, you will receive a voucher code for twins with a discount of 10%. Send your child’s birth certificate to: [email protected].

Note on the voucher: After receiving and checking the birth certificate, you will receive a voucher code. The data will be deleted afterwards.

Further Information:

  • Climate-neutral shipping with GoGreen
  • We compensate for the CO2 e emissions caused by transport
  • Returns from abroad are not free of shipping costs and have to be made by yourself – see our cancellation conditions.